Please click on "Login/Register" followed by 'Create An Account' and fill in your personal particulars.

No, you don't need to. You can make purchases and check out as a guest everytime. However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.

1. Items can be ordered starting from 1-meter units. The higher the number of meters per unit, the more attractive the price per design/type of fabric. Select the product(s) of your choice and add to the shopping cart.
2. Check your cart (fill in a discount code if available) and proceed to checkout. If you have a VAT number, please add.
3. Enter your address and full contact details. Check your delivery address carefully.
4. Log in, sign up or place the order as a guest.
5. Carefully review your order. After your order is placed we are not able to change it (except
   pre-orders). Proceed to checkout.
6. Choose one of the different payment options and pay the way you prefer.

By placing an order you became part of Family Fabrics. Now it’s our turn to deliver your order as soon as possible!

After you’ve placed an order, you will receive a confirmation by email. It is possible that this e-mail ends up in your spam folder. If information is missing or incorrect, we will contact you for more details.

For all orders with a shipping address in an EU country, VAT will be charged with the order, unless a valid EU VAT number is entered during the ordering process.

For shipping addresses outside the EU, no VAT will be charged in the order. However, the taxes / duties / import costs must be paid in your own country. This can also be requested by the carrier (usually UPS) before the package is delivered.

For the amount of taxes/duties/import costs, we advise you to inquire with the local tax authorities.

Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.

• Paypal, Creditcard: Maestro, American Express, Mastercard & Visa, iDEAL, Bancontact, Sofort ( Klarna ), Bank deposit

Everyone can benefit from lower prices when purchasing larger quantities per design/uni color, so you don’t need a wholesale account anymore. You can order from one meter, but also per 6 meters, 10 meters, etc. The prices of 10 meters are almost the same as the previous wholesale prices. The more you order, the more attractive the price. 

If you have a EU VAT number, you must fill it in during the ordering process and pay the rates excluding VAT. You will then pay the VAT/taxes later in your own country. 

When you live outside the EU, you don’t fill in a VAT number. Based on your address, the prices excluding VAT are automatically displayed. You then pay the import costs and taxes in your own country.

There may be minor (printing) errors in the fabrics. For this we maintain a margin of error of 5% of the fabric.

Also keep in mind that the fabrics are not always printed over the entire width.

We manufacture based on a minimum of 3 days weekly. Monday - Wednesday & Fridays. All other items from Jersey are stored until there is enough to print. This may lead to extended wait times

The correct shipping rates will be displayed when placing your order.
Shipping rates are subject to changes.

Please contact us at info@familyfabrics.nl if your country of residence does not include in our shipping list.

We try to process and ship orders within approx. 2-5 working days.
The processing time also depends on the type of fabrics ordered.

The time of fulfillment does not yet include the time of the shipment itself.
Mainly we use DHL and DPD as our preferred carriers. Countries outside EU will be serviced by UPS or Post NL. In some cases you can choose between different shipping carriers during the ordering process.     

DPD Service Point Delivery
If you have chosen for DPD Service Point Delivery during checkout, the different DPD Service Points will be shown after checkout. If you have not made a choice, your package will be sent to the nearest DPD Service Point.

Please note that your own address will still be shown in the order confirmation under shipping address, but that the package will be sent to a DPD Service Point. Click on the DPD track & trace link in the shipping confirmation to view the latest updates.

The package must be picked up at the service point within 7 days.

Don’t ‘worry. It is common that the tracking does not update its status every day. If the package status has not changed within 48 hours please contact us. We as your new family will do our best to solve the problem. ​

If you not receive your package within 3 weeks, than we will start an investigation at the carrier. This can take up to 7 working days to get feedback from them. Unfortunately we need to be patient and wait till they get back to us.

Thank you for your understanding. Always track your track & trace code on the website of the carrier before contacting us.Don’t ‘worry. It is common that the tracking does not update its status every day. If the package status has not changed within 48 hours please contact us. We as your new family will do our best to solve the problem. ​

If you not receive your package within 3 weeks, than we will start an investigation at the carrier. This can take up to 7 working days to get feedback from them. Unfortunately we need to be patient and wait till they get back to us.

Thank you for your understanding. Always track your track & trace code on the website of the carrier before contacting us.

It could happen that your carrier says he delivered a package but he didn’t or that it should be delivered but you were not at home.

Unfortunately it sometimes happens that a package cannot be delivered and is send back to our warehouse in The Netherlands. The moment we receive it we will label it with a different carrier and try another time.

If another item was delivered instead of the item you ordered, we would kindly ask you to contact our customer service. Please email us a picture and refer to your order number. We will sent you a return label or maybe when it’s your lucky day the item can be used as a present for someone else.

We are sorry to hear the goods are damaged. Please report problems or complaints within 2 months after delivery through our contact form.

Caring for Your Family Fabrics Creations

At Family Fabrics, we use eco-friendly, water-based inks to bring your designs to life. To keep your creations looking vibrant for years to come, a little extra care goes a long way!

Wash with Love. Machine wash on a gentle cycle at 30C, 400rpm to preserve those bright cheerful colors. Choose a phosphate-free detergent and avoid bleach or harsh stain removers to protect the fabric and print.

Handle with Care
The fabric is most delicate when wet- do not rub to prevent damage. Skip the tumble dryer! Air drying is the best way to keep your fabric in top shape.

Ironing Tips: Use a low heat setting and always iron on the reverse side of the print to prevent fading

Unique Color Variations: Every fabric base has its own unique texture, meaning printed colors may vary slightly depending on the material—adding to its charm!

Why Does My Fabric Smells a bit like vinegar? No worries—this is completely normal! We use eco-friendly, water-based dyes, and vinegar component acts as a natural fixer to keep colors vibrant. The scent will disappear after the first wash, leaving you with a safe, chemical-free garment to enjoy! 

By following these simple steps, you’ll keep your favorite pieces looking fresh and beautiful for longer. 

Because all orders are printed and/or cut on demand, it is not possible to return fabrics.

Samples we can do upon request. Thought to avoid fabric waste. You can select 20 designs at once. Mail them to info@familyfabrics.nl

Cost is 30 Euro.